Service Center

Our service department handles routine maintenance, inspections, diagnostics, and more involved mechanical repairs. Services range from oil and filter changes and tire maintenance to brake work, vehicle diagnostics, and transmission-related repairs. Our trained technicians use specialized equipment to identify concerns and recommend appropriate repairs.

You can schedule your service appointment online for maintenance, inspections, diagnostics, or repairs. Include your vehicle information and describe any warning lights, unusual sounds, or other concerns when arranging your visit. If you'd like to request Genesis Service Valet, contact our service team by phone when scheduling.

Yes. Genesis of Framingham offers Genesis Service Valet for eligible appointments. Our team can arrange to pick up your Genesis from your home or office, bring it to the service center, and return it after service. Availability and eligibility depend on the applicable program and scheduling arrangements. Review our Service Valet information and request the service by phone when arranging your appointment.

Your vehicle's maintenance requirements depend on its model, equipment, driving conditions, and service history. Eligible Genesis vehicles may also qualify for Complimentary Scheduled Maintenance under the applicable program terms. You can explore our Genesis maintenance menu and review our complimentary maintenance information. Our service team can help you understand the maintenance recommended for your vehicle and any remaining coverage.

Yes. In addition to Genesis vehicles, our service department advertises maintenance and repairs for other makes and models. Available work and parts may vary by vehicle, so contact our team to discuss your particular service needs before scheduling. You can reach us through our contact page.

Yes. Our service department can evaluate vehicle concerns that may involve applicable warranty coverage. Our technicians can inspect the issue and help determine the appropriate next steps. Whether a repair is covered depends on your vehicle's warranty terms, eligibility, and the findings of the inspection. You can arrange a service appointment to have the concern evaluated.

Yes. Our parts department offers Genuine Genesis replacement parts and accessories, along with other available components. If a particular part isn't in stock, our team can assist with ordering. Submit your vehicle information and the parts you need through our Parts Center.

You can visit our Genesis service specials page to check for available maintenance and repair offers. Promotions and eligibility requirements can change, so review the current details before your appointment.