Your Sales, Service, and Ownership Questions, Answered

Genesis of Framingham showroom featuring the Genesis GV80 and GV70 luxury SUV lineup on Route 9 in Framingham, Massachusetts

If you're researching a Genesis G70, GV80, or one of the brand's electric vehicles, or you already own one and have questions about service, this page covers what comes up most. The answers are specific to this location and how things actually work here.


Location and Hours


Where is Genesis of Framingham located? +
Genesis of Framingham is at 520 Worcester Rd, Framingham, MA 01702, on Route 9. The dealership serves drivers from Framingham, Auburn, Worcester, Natick, Ashland, Holliston, Southborough, Wayland, Hopkinton, and Wellesley. Current sales and service hours are on the contact page, which reflects any holiday adjustments.
Does Genesis of Framingham offer at-home remote delivery? +
Yes. Genesis of Framingham offers complimentary at-home remote delivery, allowing you to take delivery of your new vehicle without visiting the showroom. Request at-home remote delivery here.

Models and Features


What Genesis models are available at Genesis of Framingham? +
Genesis of Framingham carries the full Genesis lineup, including the G70 sport sedan, G80 executive sedan, G90 flagship sedan, GV60 electric crossover, GV70 compact SUV, and GV80 midsize SUV. The Electrified G80 is also available for buyers looking for a fully electric luxury sedan. Browse current new inventory here.
What is the difference between the Genesis GV70 and the GV80? +
The GV70 is a compact luxury SUV, while the GV80 is a midsize SUV with available three-row seating and a larger cargo footprint. The GV80 offers more cabin space and available features like a 14.5-inch infotainment display and a panoramic curved dual screen. The GV70 is the more driver-focused option, with available twin-turbo power and a sportier proportioned body. If interior space and passenger capacity are priorities, the GV80 is the stronger fit. If you want a sharper driving character in a more agile package, the GV70 is worth a closer look.
What Genesis electric vehicles does Genesis of Framingham carry? +
Genesis of Framingham carries three electric models: the GV60, the Electrified GV70, and the Electrified G80. The GV60 is a purpose-built EV crossover with available 800V ultra-fast charging. The Electrified GV70 delivers the same SUV form factor with a combined output of up to 483 horsepower. The Electrified G80 brings electric power to the flagship sedan body. Genesis of Framingham is also registered with the MOR-EV Massachusetts Offers Rebates for Electric Vehicles program, which may reduce your out-of-pocket cost on a qualifying purchase. See the full Genesis EV lineup here.
Does Genesis offer AWD across its lineup, and which models include it as standard? +
AWD is available across the Genesis lineup and is standard on several models. The GV80 comes standard with AWD. The GV70, GV60, and G80 all offer AWD as either standard or available configurations depending on trim. The Electrified GV70 and Electrified G80 include dual-motor AWD as part of their standard powertrain. If AWD capability matters for Massachusetts winters, confirm the specific trim configuration when you browse inventory.
What safety technology comes standard on new Genesis vehicles? +
Every new Genesis comes with a comprehensive suite of driver-assistance technology, including forward collision avoidance assist, lane keeping assist, driver attention warning, blind spot collision warning, and rear cross-traffic alert. Higher trims add features like highway driving assist and a surround-view monitor. Genesis has earned strong safety ratings across the lineup, including IIHS Top Safety Pick+ recognition for several models. View full model details here.
How does the Genesis G70 compare to the G80 sedan? +
The G70 is Genesis's entry-level sport sedan, built around a turbocharged 2.5-liter four-cylinder or available 3.3-liter twin-turbo V6, with driver-focused suspension tuning and a compact footprint. The G80 moves up in size and refinement, with a longer wheelbase, more rear passenger space, and a cabin that leans further into luxury material quality and isolation. The G70 is the right choice if driving engagement is the priority. The G80 is the stronger fit for buyers who want a more composed, executive-style sedan with room for rear passengers.
How does the Genesis Certified Pre-Owned program work? +
Every Genesis Certified Pre-Owned vehicle undergoes a thorough inspection using genuine Genesis parts and must meet the brand's certification standards before being listed. Certified vehicles come with an industry-leading warranty that includes unlimited mileage coverage and enhanced roadside assistance with concierge services, including complimentary loaner vehicle delivery if a repair requires a dealer visit. CPO inventory can be browsed through the certified pre-owned inventory page.

Service and Maintenance


Does Genesis of Framingham offer complimentary valet service for service appointments? +
Yes. Genesis of Framingham offers complimentary valet service for customers who schedule service. When booking your appointment by phone, let the team know you'd like to use the valet service. They will pick up your vehicle from your home or office, bring it to the service center, and return it once the work is complete. Schedule your service appointment here.
What is included in Genesis complimentary scheduled maintenance? +
Genesis includes complimentary scheduled maintenance with every new vehicle purchase. The program covers factory-recommended maintenance services including oil and filter changes, tire rotations, and multi-point inspections for the first three years or 36,000 miles. This is in addition to Genesis's standard roadside assistance coverage. Details on what's included at each service interval are on the maintenance menu.
Does Genesis of Framingham have on-site EV charging stations? +
Yes. Genesis of Framingham has installed Level 2 and Level 3 (DC fast charging) stations on-site, in partnership with ChargePoint and JM Electrical Company. The Level 2 stations are suited for extended visits or topping off, while the Level 3 stations can bring most EV batteries to 80% in approximately 20 to 30 minutes. The stations are located on Route 9 and accessible to the surrounding communities. More information on EV charging here.
What does the Genesis roadside assistance program cover? +
Genesis provides enhanced roadside assistance with every new vehicle, available 24 hours a day, 365 days a year. Coverage includes remote diagnostics through Genesis Connected Services, on-site assistance for flat tires, dead batteries, and lockouts, complimentary loaner vehicle delivery if your vehicle requires a dealer repair, and towing and trip interruption services. Details on the Genesis ownership experience here.
How do I schedule a service appointment at Genesis of Framingham? +
Service appointments can be scheduled online or by phone. To request valet pickup at the same time, call the service department directly. Current service hours are listed on the contact page. Schedule service here.

Financing and Trade-In


Can I apply for financing online before visiting Genesis of Framingham? +
Yes. The online finance application is available through the finance center and takes only a few minutes to complete. Submitting the application in advance allows the finance team to begin the approval process before you arrive, which streamlines the in-store experience. Apply for financing here.
How do I get an estimate for my trade-in at Genesis of Framingham? +
Genesis of Framingham uses the KBB Instant Cash Offer tool, which gives you an estimate for your current vehicle based on its condition, mileage, and market data. The estimate can be completed online before your visit. Value your trade here.
Does Genesis of Framingham offer lease options on new vehicles? +
Yes. Lease options are available on new Genesis models, with terms and monthly payments varying by model, trim, and current Genesis incentives. Current lease offers and local incentives are listed on the specials page. The finance team can also walk through customized payment options using the online payment calculator.
Does Genesis offer any special programs for qualifying buyers, such as end-of-lease options? +
Yes. Genesis of Framingham provides end-of-lease support for customers approaching the end of a Genesis lease, including options to purchase the leased vehicle, return it and lease or buy a new model, or explore Genesis Financial Services financing. Details on end-of-lease paths are on the end of lease options page. The finance team can review which option makes the most sense based on your current mileage and remaining term.

Still have a question?

The team at Genesis of Framingham is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.